Services M - R

MAKE-UP SERVICES
The make-up artists in our beauty department offer cosmetics services for every occasion, from evening events and weddings to make-up school. The experienced teams at our beauty counters will do all that you ask to make you look radiant.
Short make-up sessions are available at no charge and without an appointment. Long make-up sessions require an appointment, and the registration and the registration fee can be applied towards purchase of products. Prices upon request. Contact for more information or to arrange an appointment:

Bobbi Brown
Tel.: +49 (0)89 2369 1203
Benefit
Tel.: +49 (0)89 2369 1405
AVEDA
Tel.: +49 (0)89 2369 1902
MAC
Tel.: +49 (0)89 2369 1903
Laura Mercier
Tel.: +49 (0)89 2369 1307
Origins
Tel.: +49 (0)89 2369 1905

MAKE-UP SCHOOL
Ideal for anyone who wants to master a personal technique: Bobbi Brown and MAC make-up artists run in-depth workshops and let you see inside their box of tricks.
For any enquiries or price information and reservation requests, call +49 (0)89 2369 1133 or write to beautydepartment@ludwigbeck.de.
The registration fee can be applied towards purchase of products.

MULTIPLE PURCHASES
If you are shopping in a number of departments and wish to pay for everything at once, you can conveniently bring your purchases to the central checkout on the third floor.

MOBILE PHONE CHARGING STATION
At our customer service desk on the fifth floor, you can find charging stations for all major brands of mobile phone.

ONLINE SHOP
LUDWIG BECK also provides its unique range from the beauty department together with luxury and niche cosmetic products in the online shop at www.ludwigbeck.de.
At present, orders from the online shop can be shipped to Germany and Austria. For orders totalling just €40 or more, delivery is free of charge and takes between one and three days. You always have the option of returning items for free. Payment in the online shop is possible by invoice, credit card, instant bank transfer and PayPal.

Here you can also directly order gift cards for the online shop. Please note that these can only be redeemed in our online shop and are not valid in either the Store of the Senses or the Fünf Höfe.


OPENING HOURS
For an overview please click here

ORDERING SERVICE
An individual ordering service exists in case you are unable to find your size or if you require a larger quantity of the same item. A member of staff in the relevant department will be pleased to assist. You can also send an email to kundenservice@ludwigbeck.de or call us on +49 (0)89 236 910.

PAYPHONE
Our public payphone is located on the second floor of the stairwell.

PAYMENT METHODS
At LUDWIG BECK we accept payment in cash or by debit card as well as all major credit cards. At our central checkout on the third floor, you can also pay using traveller’s cheques, Swiss francs, US dollars or pounds sterling.

PERSONAL SHOPPING
For detailed information please visit our Personal Shopping Website

PHOTOCOPIER AND FAX MACHINE
If you need to copy a document or send a fax, you can find these facilities at the customer service desk on the fifth floor.

RESERVATIONS
You are welcome
 to reserve any items you wish to purchase for up to three days in every department.

REPLACEMENT BRASSIERE WIRES
You can find replacement wires for your brassiere in the women’s lingerie department.